Gevestigd in Eindhoven Netherlands
You enjoy solving technical puzzles, taking on challenges and doing long debugging missions to get to the bottom of every problem. You can stay longer than most people with a single problem, in fact, all the way down to the cause to solve problems falls under your definition of pleasure. In addition to being a tech detective, your other core responsibilities include providing both internal and external technical assistance; You are the reference for our sales team and the champion of our customers, ensuring they have the best possible experience while integrating our client equipment into their network design.
Coupled with a philosophy of support-driven development, our network engineers are the “special operational forces of technical support,” often addressing the sweeping, highly complex issues affecting our client entire fleet of network equipment.
Your experience and skills
To be successful in this position, you must have professional experience with Ethernet / IP networks or have a strong desire to develop the necessary knowledge to work with them. You have excellent written and spoken English skills and are able to deal with situations that require a higher level of thinking. You have a customer-oriented attitude and are familiar with technical assistance and consultancy. You learn quickly, have strong analytical skills and you are not afraid of unknown territory. You thrive on team collaboration and co-working with a multicultural distributed team sounds very exciting to you.
Ownership, dedication and initiative are keywords in their team; Ultimately, the value the right attitude more than anything else. They believe in the “just do it” approach, or “done is better than perfect”; they encourage people who dare to take action and who are not afraid to make mistakes. You are eager to continuously develop and improve yourself. Knowledge of higher layer protocols (such as IGMP and SIP) is a plus; we would be extra impressed if you are familiar with provisioning systems and typical network deployment scenarios.
We are looking for
An ambitious candidate who wants to master the world of GPON technology together with the highly talented team.
Want to talk to customers about how to refine this technology.
Has knowledge of what you can do with Linux and is familiar with Protocol applications.
Experience configuring and using open source network automation tools, metrics collection, log collection, and visualizations.